Subdomains

Each company that uses Teachworks has it's own subdomain for accessing the software. Your login page and user accounts can only be accessed on this subdomain. Usually, companies use their company name as the first part of their subdomain. For example: yourcompanyname.teachworks.com

Your company subdomain is set initially when you created your Teachworks account, but you can change it in your Account Settings by following the steps below:

1. Click on Account & Settings and then click on "Account Settings"
2. In the "Company Information" section, enter your new subdomain in the "Subdomain"  field.
3. Submit the form to save your changes.

It's important to be aware that changing the subdomain will mean that anyone trying to access their account at the old subdomain will not be able to log in.

Any links sent in emails or for invoices will no longer be valid. For these reasons, if you're going to change your subdomain you should do it as early as possible.

Important: If you are using the Remote Login add-on on your website, you will also need to update the URL for that add-on to use your new URL.