Quickbooks Sync Settings

After you've connected to QuickBooks, you'll need to make a few selections that will determine which accounts are used to record different types of transactions.  You can follow the steps below to select this:

1. Click on "Account & Settings" and then click on "Integrations & Add-ons".
2. Click on "Settings" under the QuickBooks Integration.
3. In the "Sales Account" field, select the sales account that you'd like to record the invoice sales to. A typical selection would be "Sales" or "Services".
4. Enable the "Skip Updating Sales Account for Services" setting if you've specified a different Sales Account for your Services in QuickBooks.  This will keep those records unchanged when updating services in Teachworks.
5. In the "Discount Account" field, select the account that you'd like discounts recorded to.  You may want to create an account called "Discounts" in your QuickBooks account if it doesn't already exist. If you do not make a select, discounts will be recorded to your selection from the "Sales Account" field.
   
   NOTE:Teachworks will also look for a "Discount" Item in your account and will use this for discounts on invoices, otherwise it will create an Item with this name and will associate it with "Discount Account" mentioned above. If you have a category account with the name "Discount" then an Item will be created with the name "Discount*" to avoid conflicting with the category. You can rename this if necessary after it has been synced.
6. Select the "Tax Code" that will be used for the sales tax on any of your invoices. You will need to set up at least one sales tax account before making this selection.
   
   NOTE: If you don't select a tax account, invoices with sales tax will be synced without the sales tax.
   Global Users: If you use the global version of QuickBooks (ie. all non-US users) you must add a sale tax rate in QuickBooks and then select it in the "Tax Code" field in Teachworks in order to sync invoices with sales tax.
7. In the "Deposit Account" select the account that payments should be deposited to.  If this field is left blank, deposits will be recorded to QuickBooks "Undeposited Funds" account.
8. The "Start Date" field allows you to only sync invoices, credit notes and payments beginning with the date entered.  This is useful if invoices that are in your Teachworks account have already been entered manually in QuickBooks.  When setting a Start Date, the software will only sync Inactive Customers to QuickBooks if those customers have invoices or payments after the start date.
9. By default customers with invoices or payments will be synced to QuickBooks.  However, you can enable the "Sync All Active Customers" box if you want to sync Active customers even if they don't have any invoices or payments in Teachworks:
   
   
10. Invoice Payment Options: Select this option if you send invoices to your customers directly from Quickbooks and collect online payments using the Quickbooks Online Payment Feature. You can find more information on Quickbooks online payments here: Quickbooks Payments
11. If you don't want to sync payments then check the "Exclude Payments" box.
12. If you wish to also sync the description included in your Teachworks invoices, click on "Enable" under "Invoice Instructions".
13. If you would like to sync your invoices last, you check the "Enable" box under the "Sync Invoices Last" section.  This setting is useful if you've enabled the "Automatically apply credits" setting in QuickBooks, since it requires invoices to be synced after payments and credit notes.

NOTE: When using the "Sync Invoices Last" setting, it's necessary that you only sync to QuickBooks Online after the payments have been processed. If you were to create invoices, sync your records and then sync your payments at a later date, the invoices would already exist and therefore the auto-allocation wouldn't apply.

Once you've completed the steps above you'll be ready to sync your Teachworks account to QuickBooks