Removing Packages

If you've invoiced a client for a package, but for some reason you want to remove the package or reduce the hours in their package, you can use one of the following methods:

Remove the Entire Package
To remove an entire package follow these steps:
1. Go to the invoice that includes the package.
2. Click the "Invoice Options" menu in the upper right corner.
3. Click either "Void" or "Delete".

Removing Part of a Package
Method 1
If the invoice with the package has not yet been paid, edit the package on the invoice to reflect the updated package amount

Method 2
If the invoice that contains the package has already been paid, create a credit note and use the "Credit Package" option to credit the package for the number of units that you want to remove. If you only want to reduce the package balance, you can set the unit cost to zero.